Frequently asked questions | SNCB International

{"domains":["gmail.com","hotmail.com","skynet.be","telenet.be","yahoo.com"],"didYouMeanPrefix":"Did you mean","didYouMeanSuffix":"?"}

{"facebookAppId":"245421026193902","googleAppId":"531995485739-p5ccc69kbjut7j3i2rjmuci4fkqmcp7s.apps.googleusercontent.com","facebookNoEmailAuthorityKey":"Login failed","facebookUserCancelledKey":"Login failed","facebookNoEmailFoundForProfileKey":"Login failed","facebookTechnicalErrorKey":"Login failed","googleNoAuthorityKey":"Login failed","googleUserCancelledKey":"Login failed","googleTechnicalErrorKey":"Login failed","appleClientID":"b-europe.nmbssncb.client","appleRedirectURL":"https://www.b-europe.com","appleAuthorizeUrl":"https://appleid.apple.com/auth/authorize","appleLocale":"en_US","appleUserCancelledKey":"Login failed","appleTechnicalErrorKey":"Login failed"}

{"email":null,"dnr":null,"autoSearch":false,"myTicketsEnabled":true}

{"shareDetailsEnabled":false,"dnr":null}

Forgotten your password?

Remember me

Benefit from creating a MyTrain account now:

Book faster and easier by retaining your travel preferences.
Exchange and cancel reservations online.
Get more personalized service in our stations and via our Contact Centre.

Did you book your train tickets at SNCB International, either online, through our app or via our contact centre? With MyTrain, you can find all your booking details, such as departure times or seat numbers, very easily.

You can cancel or change your bookings online
You can print out your tickets again at any time
You can store your details and travel preferences and save time with each new booking

{"localStorageId":"99425697-0ef8-4bbd-bffd-f658c7115007","virtualFolder":"/","channelId":"99425697-0ef8-4bbd-bffd-f658c7115007","pageId":"96a0c1bd-3d30-47a6-ac55-41f5fa58e1e4","language":"en","pageFlowType":0,"pageType":4,"deviceType":1,"clockMock":"","mockDelay":0,"allowValidationCheckmark":true,"popoverDisabled":false,"topPhoneCountries":null,"contentStartupType":0,"enableAutofill":true,"localStorageExpirationDate":"2024-03-28T09:17:19.812435+01:00","clientSideSyncInfo":null,"smCId":null,"hasFullHeaderAndFooter":true,"initialCountry":"US","formatInfo":{"priceSymbol":"€","decimalSeparator":".","displayCurrencySymbolBeforeValue":true}}

{"analyticsType":1,"initialAnalyticsData":{"env_template":"ContentPage","env_language":"en","env_platform":"web","env_session_id":"5d2769ef-af62-4ddc-ab02-523b30321f9c","customer_logged":"NotLoggedIn","page_cat1":"FAQ","page_name":"Frequently asked questions","event":"pageLoad","relative_path":"/MFReizen/FAQ","content_id":"{96a0c1bd-3d30-47a6-ac55-41f5fa58e1e4}"},"eventFlow":4,"disableEventTracking":false}