Frequently asked questions

{"domains":["gmail.com","hotmail.com","skynet.be","telenet.be","yahoo.com"],"didYouMeanPrefix":"Did you mean","didYouMeanSuffix":"?"}

{"facebookAppId":"571736719664754","googleAppId":"531995485739-cr143kqfjmfc5t33r57h7hl0mpbeh3nj.apps.googleusercontent.com","facebookNoEmailAuthorityKey":"Login failed","facebookUserCancelledKey":"Login failed","facebookNoEmailFoundForProfileKey":"Login failed","facebookTechnicalErrorKey":"Login failed","googleNoAuthorityKey":"Login failed","googleUserCancelledKey":"Login failed","googleTechnicalErrorKey":"Login failed"}

{"email":null,"dnr":null,"autoSearch":false,"myTicketsEnabled":true}

{"shareDetailsEnabled":false,"dnr":null}

Welcome to SNCB International

Forgotten your password?

Benefit from creating a MyTrain account now:

Book faster and easier by retaining your travel preferences.
Exchange and cancel reservations online.
Get more personalized service in our stations and via our Contact Centre.

Change your password in 3 easy steps:

Enter your e-mail address below.
You will receive an e-mail with a link to reset your password.
Through a secured link, you can set a new password.

Paid Non paid

Do you already have a MyTrain account?
to manage your bookings.

Did you book your train tickets at SNCB International, either online, through our app or via our contact centre? With MyTrain, you can find all your booking details, such as departure times or seat numbers, very easily.

You can cancel or change your bookings online
You can print out your tickets again at any time
You can store your details and travel preferences and save time with each new booking

{"localStorageId":"99425697-0ef8-4bbd-bffd-f658c7115007","virtualFolder":"/","channelId":"99425697-0ef8-4bbd-bffd-f658c7115007","pageId":"96a0c1bd-3d30-47a6-ac55-41f5fa58e1e4","language":"en","pageFlowType":0,"pageType":4,"deviceType":1,"clockMock":"","mockDelay":0,"allowValidationCheckmark":true,"popoverDisabled":false,"topPhoneCountries":null,"contentStartupType":0,"enableAutofill":true,"localStorageExpirationDate":"2021-02-20T16:44:43.7669596+01:00","clientSideSyncInfo":null,"smCId":null,"hasFullHeaderAndFooter":true,"initialCountry":"US"}

{"analyticsType":1,"initialAnalyticsData":{"env_template":"ContentPage","env_language":"en","env_platform":"web","env_session_id":"df69a46f-70f4-472c-a1c7-1cb29a0b5620","customer_logged":"NotLoggedIn","page_cat1":"FAQ","page_name":"Frequently asked questions","content_id":"{96a0c1bd-3d30-47a6-ac55-41f5fa58e1e4}"},"eventFlow":4,"disableEventTracking":false}

Request unsuccessful

Request unsuccessful

Request unsuccessful

Request unsuccessful

Request unsuccessful

Request unsuccessful

Frequently asked questions