Specific places for passengers in wheelchairs
Some trains have a wheelchair space, which can be reserved at a specific fare:
Eurostar and TGV INOUI
On Eurostar and TGV INOUI trains, one or more wheelchair spaces are provided in 1st class, which offers more space so you don't have to leave your wheelchair. These seats are located very close to large toilets, which are accessible to wheelchair users. This space will be given to you upon request (subject to availability). A special fare applies, so that wheelchair users (as well as one companion) can travel in 1st class at a 2nd class fare.
On direct connections to and from Belgium with Eurostar and TGV INOUI, you can now book the wheelchair space online or by phone, as well as the seat for an accompanying person.
ICE and OUIGO Brussels-Paris
Special wheelchair spaces are also available on ICE trains (Brussels-Cologne-Frankfurt connection) and on OUIGO Brussels-Paris. They are located in 2nd class, near the toilets for wheelchair users.
EuroCity and Eurocity Direct
On EuroCity and Eurocity Direct trains between Belgium and the Netherlands, wheelchair-bound, blind or partially-sighted passengers can be accompanied by a person travelling on a free companion ticket. To do so, they must be in possession of the national free companion card issued by the SNCB or a European disability card bearing the letter “A”.
The free companion ticket can be purchased online or by telephone at the same time as the ticket for the wheelchair-bound, blind or partially-sighted passenger (in all cases, indicate "wheelchair-bound passenger").
Book the free ticket for the accompanying person
Telephone reservation
The wheelchair space can be booked for all these trains. You can reserve the wheelchair space and/or purchase the ticket for the accompanying person by telephone on +32 2 607 30 04 (Monday-Friday from 8.00 to 20.00, Saturday, Sunday and public holidays from 9.00 to 16.30).