Agreement on Journey Continuation (AJC)

The Agreement on Journey Continuation (AJC for short) is an agreement between 15 European rail operators to allow passengers on international trains to catch the next available train at no extra cost if they miss their connection.

The 15 operators involved are BLS (Switzerland), CD (Czech Republic), CFL (Luxembourg), DB (Germany), DSB (Denmark), NS (Netherlands), ÖBB (Austria), Renfe (Spain), SJ (Sweden), SBB/CFF/FFS (Switzerland), SNCB (Belgium), SNCF (France), SZ (Slovenia), Trenitalia (Italy), ZSSK (Slovakia).

How does it work in practice?How does it work?

If you miss your connection on an international journey because your previous train was delayed, you should go to the ticket office of your connection station (the station where you should have boarded on the international train you missed). The procedure is the same for all operators who have signed up to the agreement.

Example 1

You travel from Liège to Lyon via Brussels with the following tickets:

  • a ticket from our national service between the Liège Zone and the Brussels Zone (train operated by SNCB)
  • a TGV INOUI ticket with a seat reservation from Brussels-Midi to Lyon (train operated jointly by SNCB and SNCF)

Your IC train from Liège to Brussels is unexpectedly delayed and you miss your connection at Brussels-Midi. In this case, go to the international ticket office at Bruxelles-Midi/Brussel-Zuid station (your connecting station) and tell them that your first train arrived late.

Our sales staff in Brussels South will check that you had allowed enough time for your connection when choosing your train and will give you a delay certificate and the timetable of the next TGV INOUI to your destination (same carrier), which you can use without having to buy a new ticket. This also applies to your possible connections beyond Lyon.

Example 2

You travel from Tournai to Paris via Lille with the following tickets

  • a cross-border ticket between Tournai and Lille Flandres (train operated by SNCB)
  • a TGV INOUI ticket with seat reservation between Lille Flandres or Lille Europe and Paris Nord (train operated by SNCF)

Your IC train from Tournai to Lille is unexpectedly delayed and you miss your connection in Lille. In this case, go to the Boutique Voyage at Lille Flandres or Lille Europe station (your connecting station) and mention that your first train arrived late.

The SNCF sales staff at the Boutique Voyage will check that you had allowed enough time for your connection when choosing your train, and will give you a delay certificate and the timetable of the next train to your destination (same carrier), which you can use without having to buy a new ticket.

Conditions

  • when making your initial booking, you should have allowed sufficient transfer time for your connections.
  • being able to catch the next train without having to buy a new ticket does not guarantee you a seat.
  • each of your tickets is a separate contract of carriage. If you are delayed during your journey, only the train that was actually delayed will be taken into account in the event of a claim for compensatrion.

 

Download the full information leaflet (PDF)

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