Conditions of use of this website

1. Scope and contact information


Access to and use of this website (hereinafter referred to as "Website") are subject to the terms and conditions of use described below ("Terms and Conditions of Use" ). Before using the Website, in any manner whatsoever, please read carefully these Terms and Conditions of Use and the Sales Conditions, which are applicable to any promotion, offer, and purchase of a product or service of or offered by SNCB International, and the Privacy Policy.

By visiting the Website or using it in any way whatsoever, you expressly accept the Terms and Conditions of Use and the Privacy Policy. If you experience problems reading the Terms and Conditions of Use and/or the Privacy Policy, or if you do not agree with the content thereof, please do not make further use of the Website.

The Website is operated by SNCB, whose head office is located Avenue de la Porte de Hal 56, 1060 Brussels, registered at the Crossroads Bank for Enterprises (BCE) under the number 0203.430.576.

For more information or for any remarks, you can contact SNCB International at the following address: SNCB International, Office B-MS 42, Avenue de la Porte de Hal 40, 1060 Brussels.


2. Objective and content of the website


The Website serves as a guide when searching for information regarding the products and services of SNCB International or those of some third-party suppliers which, subject to the mentioned exceptions, can be purchased either via the Website or via the hyperlinks contained therein.


3. Nature of the information presented


Except for the information provided during the purchase procedure, the information available on the Website is general in nature.

This general information is not adapted to personal or specific circumstances and therefore cannot be considered as a personal, professional or a legal advice. The Website and all the products and services offered are available as they are "in the current state" and without any guarantees being provided therefor. The use of the Website and the information contained therein is therefore carried out exclusively at your own risk.


4. Liability


SNCB International makes considerable efforts in order to ensure that the information presented is complete, correct, precise and up to date. Despite these efforts, inaccuracies may occur. If the information presented would contain inaccuracies or if certain information would not be available, we will try to correct this as soon as possible. If you would find inaccuracies in the information available, you can always contact SNCB International.

SNCB International strives to protect the Website with all reasonable means and to limit, as much as possible, possible inconveniences caused by technical errors. However, SNCB International cannot exclude the possibility that wrong technical operations or unauthorized interventions occur. For these reasons, SNCB International cannot guarantee that the access to the Website would be uninterrupted, or that it would not be hindered in any other way by such problems.

Except in case of willful misconduct or fraud on behalf of SNCB International, SNCB International may under no circumstances be held liable for any direct or indirect damage, of any kind whatsoever, that would occur as a result of the use of the Website or the information mentioned therein. You are personally responsible for any damage to your computer system or for the possible loss of data resulting from the downloading of information. The contractual and extra-contractual liability of SNCB International under this agreement is in any case limited.


5. External hyperlinks


The Website contains hyperlinks to other websites on which SNCB International exercises no technical control or control with respect to the content. A hyperlink to such external website can take the form of a surface link, a deep link, an inline link or a frame link.

SNCB International can provide no guarantee as to the completeness, the lawfulness or the accuracy of the content to which these hyperlinks refer, nor as to the availability of these websites. SNCB International recognizes no liability for direct or indirect damages, of any kind whatsoever, that would occur as a result of the use of the hyperlinks on the Website. SNCB International refers to the terms and conditions of use and/or the privacy policy of the websites concerned.


6. Intellectual property


Any reproduction, public communication or reuse, in any manner whatsoever, of the Website or a part thereof, i.e. including - but not limited to - the texts, images, codes, information, video and audio files contained therein is prohibited except in case of an express written and prior consent of SNCB International.

Only regular hyperlinks to the Website are allowed, i.e. excluding in any case inline links, frame links and references to any information concerning the booking of a ticket and particularly any information relating to the regulation of the service, the tariffs, etc.


7. Modifications


SNCB International reserves its right to amend the Terms and Conditions of Use at any time. It is your responsibility to regularly review the applicable Terms and Conditions of Use and to take into account the latest version thereof. These Terms and Conditions of Use have been amended and reviewed for the last time on 18/09/2012.


8. Protection of your personal data


SNCB International respects your privacy. The data you enter on the Website is processed in accordance with our Privacy Policy, to be consulted via


9. Applicable law and jurisdiction


These Terms and Conditions of Use and the Privacy Policy are governed by the Belgian law, exclusive of its conflict of laws rules, and must be interpreted in accordance therewith.

The courts of Brussels have exclusive jurisdiction over any dispute regarding the validity, the interpretation or the execution of these Terms and Conditions of Use.