Amsterdam Centraal train station

• Thalys international trains: platforms 14 and 15
• ICE international trains: platforms 4 and 5
• “Tickets & Service” office and information desks: located in front of the entrance onto Stationsplein. National and international ticket sales and travel info.
• Amsterdam Tourist Office
• Waiting rooms and NS Hispeed Lounge
• Facilities: toilets, baggage storage, facilities for people with impaired mobility, etc.
• Shops and bars
• Bicycle shops (sale, hire and repair)

• Amsterdam central station has facilities and services to help passengers with reduced mobility. The station is fitted with raised platforms, adapted toilets, lifts and escalators. Wheelchairs and mobile ramps are also available.
• Our dedicated assistance service can be contacted
  • via the SNCB Mobility Contact Centre on +32 25 28 28 28, 7 days a week, 7.00 – 21.00
  • via the online assistance request form >
• Please pre-book mobility assistance at least 48 hours prior to departure for international travel to or from Belgium. For assistance abroad on journeys beginning or ending outside Belgium, please contact the appropriate train company in the appropriate country.
• We recommend that passengers who would like wheelchair spaces on board trains reserve them under their own names prior to travel.
• More information on assistance for mobility-impaired passengers >

Amsterdam Centraal station's police office is located on platform 2a.

Passengers needing police assistance can contact:

• The Amsterdam Centraal police station, open 24/7
• Duty service is provided by the local police every night

Amsterdam Centraal train station is served by metro, bus and tram lines, and even ferries.

More info on public transportation in Amsterdam (GVB) >

There are several parking options around Amsterdam Centraal:

• Two indoor, pay and display car parks. Access via the Beursplein square (no. 15) and Nieuwezijdse Kolk (no. 18). Open 24/7. More information: Q-Park 'De Bijenkorf' car park and Q-Park 'De Kolk' car park.
• Bicycle parking: Two bike parks with security surveillance are located in front of the station at each side of the Stationsplein square. A third self-service cycle park is located in a nearby street. Bicycle bays are free.
• Kiss & Ride: passenger drop-off opposite the North entrance of the station in “De Ruijterkade” street (no parking).