Did you buy train tickets fr SNCB-NMBS International (either online, through our app or via our contact centre)? Enter the reference of your booking here to:
* online exchange not possible for bookings at passholder fare for Interrail travellers
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Below you can find the specific fare conditions for the various types of Eurostar tickets. These vary according to your ticket’s travel class and flexibility level, passenger category and availability.
Do you want to benefit from the best fares? The earlier you book, the better! Depending on the time of the year, booking is possible from 7 to 12 months in advance.
Depending on your travel class (Eurostar Standard, Eurostar Plus or Eurostar Premier), there are different levels of flexibility for Eurostar tickets:
Please note that the difference in price between the new ticket and the original ticket must be paid by the client. If the new ticket is cheaper, the price difference will not be refunded. In the event of an exchange later than seven days before departure, the new ticket will no longer be refundable.
For children under 4 who require a separate seat. Children under 4 can travel free if no separate seat is booked for them (1 child per accompanying adult). For safety reasons, registration at the check-in desk is mandatory. Children aged between 4 and 12 require their own separate seat at the Child fare.
Travel class: Standard, Comfort and Premium
Flexibility: Mid Flex and High Flex
For young people under 26 on the day of travel. Where a return trip is taken, the passenger must prove that he was under 26 on the day of the outbound journey.
Travel class: Eurostar Standard, Eurostar Plus and Eurostar Premier
Flexibility: Non Flex, Mid Flex and High Flex
For passengers aged 60 or over on the day of travel
Travel class: Eurostar Standard, Eurostar Plus et Eurostar Premier
Flexibility: Mid Flex and High Flex
For wheelchair users (adults or children between 4 and 12); for passengers accompanying someone who is entitled to the Wheelchair user fare (max. one adult companion per wheelchair user or two companions per child).
Travel class: Eurostar Premier (at a Standard fare)
Flexibility: High Flex
For any passenger accompanying a blind person (who is in possession of documentary evidence confirming his/her condition)
Travel class: Eurostar Standard, Eurostar Plus and Eurostar PremierFlexibility: High Flex