Specific measures for your train journey Specific measures for the main carriers
As a result of the Covid-19 epidemic, Thalys is adapting its capacity and reducing its train supply. From Tuesday 31 March to Sunday 17 May 2020, the service will be adapted as follows:
- 1 train in each direction between Brussels and Paris (9322 BRU 10:13 - PAR 11:35 / 9351 PAR 14:25 - BRU 15:47)
- 1 train in each direction between Brussels and Amsterdam (9315 BRU 9:52 - AMS 11:44 / 9352 AMS 13:15 - BRU 15:08)
Connections to Germany and the Thalys Snow are not being served.
from Tuesday 9 June to Saturday 11 July
- Brussels-Paris : 5 trains a day (THA 9308, 9322, 9448, 9364 and 9372) + 1 Izy train on Friday, Saturday and Sunday
- Paris-Brussels : 5 trains a day (4 on Sundays) : THA 9313, 9327 (except on Sunday), 9351, 9469, 9381) + 1 Izy train on Friday, Saturday and Sunday
- Amsterdam-Brussels-Paris : 2 trains a day (1 on Sundays) : THA 9322 (except on Sunday) et 9364
- Paris-Brussels-Amsterdam : 2 trains a day (1 on Sundays) : THA 9327 (except on Sunday) et 9369
from 15 June
- Dortmund-Brussels-Paris : 1 train a day (THA 9472)
- Paris-Brussels-Dortmund : 1 train a day (THA 9413)
from Sunday 12 July to Saturday 29 August
- Brussels-Paris : 7 trains a day in each direction + 1 Izy train from Friday to Monday
- Amsterdam-Brussels-Paris : 4 trains a day in each direction
- Paris-Brussels-Dortmund : 2 trains a day in each direction (1 on Sunday)
Thalys will not be serving Charles de Gaulle Airport and Marne-la-Vallée until 29 August included.
Seasonal Thalys Sun connections
- The Amsterdam-Brussels-Marseille and Brussels-Bordeaux services are cancelled for the entire Summer season.
Notice: from Monday 4 May 2020, wearing a mask (or any alternative that covers nose and mouth) is mandatory on Thalys trains.
Mandatory circulation attestation for travelling to France: from Monday 6 April, any person travelling to France (regardless of the nationality) must be in possession of an international circulation attestation to mainland France (digital or printed).
Generate your digital circulation certificate >
Download your international circulation attestation to France (PDF) >
Besides, the Thalys Welcome Bar carriage will remain closed and no meals will be served in Premium until further notice (currently no sales of Premium tickets). Thalys Lounge & More in Brussels-Midi and Paris Nord will remain closed until further notice as well.
Thalys traffic forecasts for the next days >
Commercial measures concerning Thalys tickets
For all Thalys tickets for journeys until 17 May included (regardless of their fare conditions) :
- free exchange for a later journey until 1 year after the original travel date.
- full refund through their original point of sales if the request for refund is submitted at the latest 1 month after the travel date.
For Thalys tickets for journeys from 18 May to 29 August:
- if the train is running: free exchange or full refund if the request is submitted at the latest 30 days before the original travel date.
- if the train is cancelled: free exchange for a later journey until 1 year after the original travel date or full refund if the request is submitted at the latest 30 days after the travel date.
Tickets purchased as from 1 May for travelling until 29 August can be refunded according to their regular fare conditions or can be exchanged at no costs until 30 days before the original travel date.
Thalys Sun tickets for the Brussels-Bordeaux connection can be entirely refunded if the request is submitted until 1 month after the travel date.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund due to the corona virus (for tickets purchased from SNCB)
Eurostar has revised their timetables and have been operating only a limited number of trains since 19 March. Besides, Eurostar has no longer been serving Lille Europe station since 26 March.
From Monday 8 June, a 14-day quarantine measure will apply for all travelers who enter the United Kingdom (regardless of their nationality), whether by plane, train or ferry.
What you need to know when entering the UK >
Travellers who wish to cancel their journey (for all journeys between Friday 13 March until Saturday 1 August 2020) can change their booking for a later trip (subject to payment of a possible difference in price between the original and the new ticket) or receive a voucher to the value of their current Eurostar reservation. This electronic voucher is valid for a new reservation on the Eurostar website from Monday 16 March until 12 months after the original travel date for travelling within 180 days starting from the date of the new booking.
View all measures of Eurostar and get your voucher for later travel >
Mandatory circulation attestation for travelling to France: from Monday 6 April, any person travelling to France (regardless of the nationality) must be in possession of an international circulation attestation to mainland France (digital or printed).
Generate your digital circulation certificate >
Download your international circulation attestation to France (PDF) >
TGV Brussels-France service will be resuming progressively from Monday 11 May, with a frequency of 2 to 5 trains a day.
Download the adapted schedule from 25 May to 7 June (PDF) >
For all other TGV connections, please check the train traffic via SNCF Infolignes.
From 11 May, wearing a mask will be mandatory on trains and all trains and public transport in France (no alternatives such as scarves or buffs allowed).
Mandatory circulation attestation for travelling to France: from Monday 6 April, any person travelling to France (regardless of the nationality) must be in possession of an international circulation attestation to mainland France (digital or printed).
Generate your digital circulation certificate >
Download your international circulation attestation to France (PDF) >
TGV tickets for journeys from 9 March until 24 June 2020 (including possible TER connections in France) are fully refundable or exchangeable free of charge through their original point of sale.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund due to the corona virus (for tickets purchased from SNCB).
From Friday the 20th of March the IC Netherlands will drive every hour between Antwerp Central and Rotterdam Central (also calling at Noorderkempen and Breda). You can travel by domestic trains between Brussels and Antwerp and between Rotterdam and Amsterdam.
Check the adapted schedule between Antwerp and Rotterdam (PDF) >
In the Netherlands, max. 5 people are allowed to travel together.
In order to reserve space on the trains for strictly essential journeys and to prevent the spread of Covid-19, the transport of bicycles will be temporarily not be allowed on NS (Dutch Railways) trains from 12/05/20.
From 1 June, wearing a mask will be mandatory on all trains and public transport in the Netherlands (no alternatives such as scarves or buffs allowed).
Tickets for the IC Netherlands for travel until 7 June 2020 are fully refundable until the initially scheduled travel date at their original point of sale.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
Since Monday 18 May, Belgium and Germany have been connected by 3 ICE trains a day (2 trains on Sundays). A 4th daily connection will operate from 1 June.
- ICE 11: Bruxelles-Midi 6:25 - Frankfurt Hbf 9:31 (from 1 June. not operating on Sunday)
- ICE 15: Bruxelles-Midi 10:25 - Frankfurt Hbf 13:31 (not operating on Sunday)
- ICE 17: Bruxelles-Midi 14:25 - Frankfurt Hbf 17:22
- ICE 19: Bruxelles-Midi 18:25 - Frankfurt Hbf 21:31
From Germany to Belgium
- ICE 18: Frankfurt Hbf 6:29 - Bruxelles-Midi 9:35 (not operating on Sunday)
- ICE 16: Frankfurt Hbf 10:29 - Bruxelles-Midi 13:35
- ICE 14: Frankfurt Hbf 14:29 - Bruxelles-Midi 17:35
- ICE 10: Frankfurt Hbf 18:29 - Bruxelles-Midi 21:35 (from 1 June)
Since Monday 11 May, wearing a mask has been compulsory on all ICE trains.
Commercial measures
- Tickets purchased before 13/03 for travel until 03/05 can be refunded entirely or can be used flexibly on any DB train on the same route until 31/10/2020 (including Sparpreis and Supersparpreis saver tickets, which are usually limited to the train mentioned on the ticket).
- For tickets purchased before 13/03 for travel after 03/05, the regular refund conditions will apply. However, these tickets can be used flexibly on any DB train on the same route until 31/10/2020 (including Sparpreis and Supersparpreis saver tickets, which are usually limited to the train mentioned on the ticket).
- Tickets purchased as from 13/03 are subject to the fare's normal travel and refund conditions.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
Perspectives for the reopening of Intercity connections between Belgium and northern France:
- Kortrijk-Lille services will resume on Monday 11 May (all trains)
- Tournai-Lille services will resume on Monday 11 May (70% of the trains)
- Mons-Aulnoye and Namur-Charleroi-Maubeuge : progressive reopening announced on 2 June
From 11 May, wearing a mask will be mandatory on trains and all trains and public transport in France (no alternatives such as scarves or buffs allowed).
Tickets for travel until 7 June 2020 are fully refundable at their original point of sale until the mentioned travel date.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
Mandatory circulation attestation for travelling to France: from Monday 6 April, any person travelling to France (regardless of the nationality) must be in possession of an international circulation attestation to mainland France (digital or printed).
Generate your digital circulation certificate >
Download your international circulation attestation to France (PDF) >
Adapted train offer between Belgium and Luxembourg. Please consult the real time timetable via the SNCB app or via the SNCB route planner.
From Monday April 20, wearing a mask is compulsory on trains operating in Luxembourg. You can use a homemade mask, bandana or scarf to protect yourself and others, throughout your trip.
Tickets for journeys to and from Luxembourg until 7 June 2020 can be fully reimbursed until the initially scheduled travel date via their original point of sale.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
Assistance for people with reduced mobility on the Luxembourg network has been suspended by CFL for the duration of the pandemia in Luxembourg. It is therefore no longer possible to book assistance for travel to or from Luxembourg.
Nightjet services from and to Belgium are interrupted until Thursday 25 June (arrival Friday 26 June) included.
Nightjet tickets for travel until 26 June are fully refundable at their original point of sale.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
The S43 trains on the Hasselt-Liège-Maastricht connection will be operating between again between Visé and Maastricht as from Monday 11 May.
Please consult the real time timetable via the SNCB app or via the SNCB route planner.
In the Netherlands, max. 5 people are allowed to travel together.
In order to reserve space on the trains for strictly essential journeys and to prevent the spread of Covid-19, the transport of bicycles will be temporarily not be allowed on NS (Dutch Railways) trains from 12/05/20.
From 1 June, wearing a mask will be mandatory on all trains and public transport in the Netherlands (no alternatives such as scarves or buffs allowed).
Tickets for cross-border journeys between Belgium and Roosendaal or Maastricht until 7 June 2020 can be fully reimbursed via their original point of sale until the initially scheduled travel date.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
Please consult the real time timetable via the SNCB app or via the SNCB route planner.
From Monday April 27, wearing a mask is compulsory on regional trains to and from Aachen. You can use a homemade mask, bandana or scarf (covering nose and mouth) to protect yourself and others, throughout your trip.
Tickets for journeys between Belgium and Aken until 7 June 2020 can be fully reimbursed via their original point of sale until the originally scheduled travel date.
Please note: if you cancel online, our system will automatically apply the normal refund conditions of your ticket. If the fare conditions of your ticket do not provide a full refund, please contact us on +32 2 801 90 10 for a full refund following the corona virus (for tickets purchased from SNCB).
