Assistance for reduced mobility and disabled passengers
Like on the Belgian domestic network, special care is taken for disabled passengers on international trains as well.
Some international trains even offer special fares, so that you can enjoy the comforts of 1st class for the price of a 2nd class fare.
Note : you can book special fares for disabled passengers and their "companions":
Eurostar, TGV® & Thalys
In 1st class on Eurostar, TGV® and Thalys, there are one or more locations for wheelchairs. This means you can travel in comfort without having to move out of your wheelchair. These positions are alongside spacious toilets laid out especially for wheelchair passengers.
Ask to have one of these locations allocated to you when you make your booking. Our sales staff will reserve one for you, subject to availability.
So that these facilities can be accessible to everyone, Eurostar, Thalys and TGV® provide special rates so that wheelchair passengers and their attendants can travel in first class for a second class fare.
ICE trains (Brussels-Cologne-Frankfurt connection) also provide facilities for wheelchair travellers. However, in ICE trains, these are in second class, near special toilet facilities.
During your journey, the on-board personnel are there to help you! If you need any help or information, don't hesitate to call them. You can also ask the guard if you need help at your destination station.
Facilities and assistance at stations
The main international stations comply to high standards of accessibility (elevators, escalators etc...), and offer assistance service on request to facilitate your arrival or departure.
Request assistance for your international train journey >
Find out more about assistance at the stations >