SNCB Europe Contact Centre
Would you like to obtain information about international rail journeys or book your tickets by phone? Call our Contact Centre at + 32 70 79 79 79 (€0,30/min).
Our Contact Centre provides all information and tickets for train journeys to Belgium, the Netherlands, Germany, Luxembourg, France, Great Britain, Switzerland and Austria.
Our Contact Center is available:
- from Monday to Friday from 8 AM to 8 PM (Central European Time)
- on weekends and Belgian public holidays from 9 AM to 4.30 PM.
Through a voice menu, you can select the service you require.
Service fee for buying international tickets by phone
The SNCB Europe Contact Center will charge a service fee for the purchase of international train tickets by phone. This fee is not refundable.
No service fee is charged for train tickets, travel passes or vouchers bought online through www.sncb-europe.com.
Why this service fee? >