Digital Homeprint
Why wait in line at the counter? With Digital Homeprint, you can simply print your ticket at home!
The principle is very easy: you make a booking on this website and you choose the option Digital Homeprint. In the confirmation mail of the booking, you will see a link to view your ticket (in a PDF file). This ticket can be printed on your printer at home or at work on a simple sheet of A4 paper.
Your homeprinted tickets are nominative and not transferable. This is why you have to enter the name and surname of every traveller during the booking process. On the train, you just show this homeprinted ticket to the train manager.
The option of printing your tickets at home is offered for the following trains:
- Thalys, Eurostar, ICE
- Conventional IC, IR or EC trains to France (Lille), Luxembourg and the Netherlands
- TGV Brussels-France (Prem's fares only)
- Treski, the ski service to Austria
Examples of Digital Homeprint tickets:
Mobile ticket on smartphone or tablet
If you install our mobile app, you can purchase your tickets for our main international destinations on your smartphone or tablet.
Once you have booked, you will receive your Mobile Ticket directly on your smartphone as a 2D barcode.
This barcode serves as your valid ticket, so it must be shown to the ticket inspector during your journey (or scanned at the automatic Eurostar check-in gate, if you are travelling with Eurostar).
Convenience at its best: via the app’s My Tickets menu, you can display this barcode on your screen at any time, as it is stored in your smartphone.
If for some reason the barcode of your mobile ticket cannot be read, you can also display the PDF showing all your ticket details (date and time of departure, seat number, etc.) on your smartphone.
Ticketless
Ticketless Thalys allows you to travel to any Thalys destination without a printed train ticket. You are no longer required to pick up your ticket from the station, nor to have the ticket sent to you or to print your ticket at home.
While booking online, you just have to enter the number of your Thalys The Card at stage 3 of the booking process.
For the control on board, you will just have to present your The Card chipcard or the confirmation e-mail of your ticketless booking with a 3D-bar code.
Normal paper tickets
Of course, you can still travel with 'normal' paper tickets. You can get them in 3 different ways:
1) Collect your tickets from the international ticket windows of the following stations:
Aalst, Aalter, Aarschot, Ans, Antwerp-Berchem, Antwerp-Central, Arlon, Ath, Blankenberge, Braine-l'Alleud, Braine-le-Comte, Bruges, Brussels Airport, Brussels-Central, Brussels-Luxembourg, Brussels-Midi, Brussels-North, Brussels-Schuman (on weekdays), Charleroi-South, Ciney, Deinze, Denderleeuw, Dendermonde, De Panne, De Pinte, Diest, Enghien, Eupen, Geel, Gembloux, Genk, Gent-Dampoort, Gent-Sint-Pieters,
Genval, Halle, Hasselt, Herentals, Huy, Izegem, Kapellen, Knokke, Kortrijk, La Hulpe, La Louvière-Sud, Leuven, Libramont, Liège-Guillemins, Liège-Palais, Lier, Lokeren, Louvain-la-Neuve University, Marloie, Mechelen, Mol, Mons, Mouscron, Namur, Nivelles, Ostend, Ottignies, Oudenaarde, Roeselare, Rixensart, Sint-Niklaas, Sint-Truiden, Soignies, Tielt, Tienen, Tournai, Tubize, Turnhout, Verviers-Central, Vilvoorde,
Visé, Waregem, Waremme, Waterloo, Waver, Wetteren, Ypres, Zottegem.
You can collect your tickets at the station as soon as your receive your booking reference to confirm your booking. They can be collected by showing your booking reference right up until your train departs (however, please arrive at the station with plenty of time to spare, to take into account any possible delays due to queuing at the ticket office).
IMPORTANT: If you pay by credit card, the holder of the card used to pay for the tickets must collect the tickets in person and produce the card.
2) Collect your tickets at the International ticket machines
Depending on certain criteria connected to your online payment (3D Secure credit card payment, home banking etc.) or the status of your personal account, you may also be able to collect your tickets from an international ticket machine in one of the following stations: Antwerpen-Centraal, Bruxelles-Midi, Bruxelles-Central or Liège-Guillemins.
If you choose to collect your tickets from one of these 4 stations, you will be told about the option of collecting your tickets from a ticket machine after you have made your payment. In this case, you will receive a collection code at stage 5 of the booking (“Confirmation”). You will need this collection code (4 digits) to collect your tickets, along with your booking reference (7 letters). You will not receive a collection code if you have paid with a credit card.
Remember: it is important that you take a note of your collection code when it appears on your screen, because for security reasons, there will be no reminder of this code in your confirmation email.
If you have forgotten your collection code, however, you can still collect your tickets from the international ticket windows at your station.
By restricting its ticket machines to transactions that meet Bank Card Company’s highest standards of security and to the various home banking systems accepted by this site, SNCB-NMBS hopes to make an active contribution to security of payments for all internet users.
3) Delivery of tickets by mail
This method of ticket delivery will be offered whatever method of payment you choose, provided that you book your tickets at least 10 days before your date of departure. Tickets can be sent to any delivery address in Belgium or the Grand-Duchy of Luxembourg (apart from PO boxes).
