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Contact Center

Information and Reservations

You'd like information or buy tickets by phone for international train journeys? Call the SNCB Europe Contact Center at +32 (0)70 79 79 79 (€ 0,30/minute).

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Special Products

Special Products

Prepare to discover the world by train! Special Products is ready to plan and book your dream trip at +32 (0)70 79 79 70 (€ 0,30/minute). !

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Groepen trein

Group reservations

If you're travelling with a group of at least 20 passengers, you'll be able to get a good value group rate on most of our trains at +32 (0)70 79 79 81 (€ 0,30/minute). !

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Service Clientèle

Client Service

If you have any questions, comments, or suggestions regarding the services offered during your journey, then let us know!

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Or send us an e-mail:

infoImportant notice

As from 23rd of August, the SNCB Europe stations will charge a personal assistance fee of € 7 for the purchase of international train tickets at the station desks.
> Why this fee?

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Log in in the upper right corner of this screen to enjoy the MyTrain online service extra's:

  • save your travel preferences
  • manage your personal details
  • consult your previous bookings
  • change or cancel your bookings
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